PRIVACY POLICY

This Privacy Policy (“Policy”) is published in accordance with the Information Technology Act, 2000 read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws in force in India. It is intended to regulate access to and use of personal data by Sensagas Private Limited, a company duly incorporated under the Companies Act, 2013, having its registered office at 153 JODHPUR GARDEN,2ND FLOOR FLAT NO. 6, Lake Gardens, Kolkata-700045, West Bengal (hereinafter referred to as “Sensagas”, “We”, “Us”, or “Our”, as the context may require).

This Policy governs the collection, storage, usage, handling, and disclosure of information that You (“You”, “Your”, or “User”) provide when You access Our website located at www.sensagas.com (“Website”), and forms an integral part of the Terms and Conditions governing the use of the Website.

1. ACKNOWLEDGEMENT AND CONSENT

By accessing, using, or registering on the Website, You acknowledge that You have read, understood, and agreed to be bound by the terms of this Policy. Where You provide Personal Information, You consent to the collection and use of such information in accordance with this Policy. If You do not agree with any of the terms herein, You are advised to refrain from using the Website.

2. DEFINITIONS

For the purposes of this Policy:

(a) “Personal Information” means any information that relates to a natural person which, either directly or indirectly, is capable of identifying such person.

(b) “Sensitive Personal Data or Information (SPDI)” shall include passwords, financial information, health data, biometric data, and such other information as classified under Rule 3 of the SPDI Rules.

(c) “Applicable Law” includes all statutes, rules, regulations, notifications, circulars, and case law having the force of law in India, including without limitation the Information Technology Act, 2000 and allied Rules.

3. INFORMATION COLLECTED

Sensagas may collect and store the following categories of information, either directly or indirectly:

(a) Information You Provide Voluntarily:

• Name, email address, phone number, address

• Organization name and role (if applicable)

• Login credentials

• Any other information provided via forms, emails, chats or other communications

(b) Information Collected Automatically:

• IP address, browser type, device details

• Time spent on Website, browsing history, access times

• Cookies, web beacons, pixels and other tracking technologies (see our Cookie Policy)

(c) Third-Party Data:

• Information received from third parties, including social media integrations, marketing platforms, and analytics tools.

4. PURPOSE OF COLLECTION

Your information may be used by Sensagas for the following lawful and legitimate purposes:

• To enable You to use the Website and avail Our services;

• To respond to Your queries, requests, or communications;

• To improve the Website’s usability, security, and performance;

• To send You service-related announcements or promotional material (subject to opt-out);

• For compliance with legal obligations, contractual duties, and to enforce Our rights.

We undertake that no Personal Information shall be collected without Your knowledge.

5. LEGAL BASIS FOR PROCESSING

All data collected by Sensagas is processed lawfully, fairly, and transparently, based on one or more of the following legal grounds:

• Your consent;

• Performance of a contract;

• Compliance with a legal obligation;

• Legitimate interests of Sensagas, where such interests are not overridden by Your rights.

6. DISCLOSURE TO THIRD PARTIES

Sensagas does not sell, rent, or trade Your Personal Information. However, We may disclose information in the following instances:

• To trusted service providers strictly for business operation purposes;

• In compliance with applicable law, regulation, or court order;

• To law enforcement authorities, in good faith belief that disclosure is necessary;

• In connection with a merger, acquisition, or sale of all or a portion of Sensagas’ assets.

Any such disclosure shall be made subject to confidentiality obligations and security protocols.

7. DATA RETENTION

We retain Your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon expiration of such period, the data shall be securely deleted or anonymized in compliance with industry best practices.

8. SECURITY PRACTICES AND SAFEGUARDS

Sensagas implements reasonable security practices and procedures commensurate with industry standards and as prescribed under the IT Act and SPDI Rules, including:

• Encryption, firewalls, and intrusion detection systems;

• Restricted access controls and authentication mechanisms;

No method of transmission over the Internet or method of electronic storage is 100% secure, and while We strive to use commercially acceptable means, We disclaim liability for unauthorized access beyond our reasonable control.

9. YOUR RIGHTS

Subject to applicable laws, You have the following rights:

• Right to access Your Personal Information;

• Right to correction or updating of Your data;

• Right to withdraw consent at any time (without affecting prior lawful processing);

• Right to request deletion, subject to legal exceptions.

Any such request must be made in writing to Our Grievance Officer at the address provided below.

10. CHILDREN’S PRIVACY

Our Website is not directed toward individuals under the age of 18. We do not knowingly collect or solicit Personal Information from minors. If We become aware that information of a minor has been collected, We will delete such data in accordance with applicable law.

11. CROSS-BORDER DATA TRANSFERS

If You are accessing this Website from outside India, You acknowledge that your information may be transferred to and stored in India. By using the Website, You consent to such transfer, storage, and processing.

12. LIMITATION OF LIABILITY

To the fullest extent permissible under applicable law, Sensagas disclaims all liability arising from:

• Inaccuracies or omissions in any data provided by You;

• Any breach of privacy caused by factors beyond Our control;

• Disclosure pursuant to legal process or government request;

• Use of third-party platforms linked on the Website.

13. AMENDMENT AND UPDATES

Sensagas reserves the unilateral right to amend this Policy, in part or in full, at its discretion. All updates will be posted on this page with a revised effective date. It is Your responsibility to periodically review this Policy.

14. GRIEVANCE OFFICER

In accordance with Rule 5(9) of the SPDI Rules, the name and contact details of the designated Grievance Officer are as follows:

Name: S. Kar
Email: hello@sensagas.com
Address: 5C, Santoshpur Avenue, Survey Park, Santoshpur, Kolkata, West Bengal: 700075, India.

All complaints or concerns with regard to this Policy or misuse of Your information shall be redressed within the timelines prescribed under applicable law.

15. GOVERNING LAW AND JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of India. All disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal, India.